TravelKhana
provides a platform of food delivery in train for India wide rail passengers.
TravelKhana connects passengers of Indian Railways to several restaurants
situated near the Indian rail network.
It
provides a variety of choice to travellers in terms of cuisines and different
prices. The automated platform of TravelKhana tracks trains across India in
real time. This is to make sure that passengers get meals of their choice fresh
and piping hot, in time.
Vendors
and restaurants get additional business through this system. Also, it completes
an entire circle from point of ordering to delivery and to customer feedback.
TravelKhana operates through call centre
interface - 8800313131, web interface – www.travelkhana.com,
and mobile app interface – www.play.google.com/store/apps/details?id=com.travelkhana.
You can save more on your food order through web interface or via mobile app.
TravelKhana.com
was founded by Pushpinder Singh, a technocrat. It was launched in Delhi with a
capital of Rs 50 lakh, invested by founders and promoters. The idea was
incubated in CDAC, NOIDA.
In
the period – November to December 2011, the company did some regional testing
and launched a fully fledged ordering platform only from January 2012. Today,
the company operates on a margin of 10-20% of amount ordered, but this is
likely to be enhanced to 15-25% as volumes grow and there is more business to
vendors.
Logistics
of food delivery is the responsibility of vendors. But TravelKhana tracks
trains and ensures that meals are delivered efficiently and on time. TravelKhana
started operations at 5 stations: Kota, Ajmer, Jaipur, Gwalior and Bhopal. Passengers
passing through these stations could order meals of their choice. TravelKhana
is currently serving 6000 trains across 500 cities. Indian
Railways see 6 billion passengers travelling by the network on an annual basis.
Premium travellers account for 10% of this market, which is their directly
targeted market. TravelKhana has tied up with over 200 restaurants near the
Indian rail network. The
rail budgets of the government have announced that such services for passengers
will be promoted India wide.
Pushpinder
Singh, the Founder and CEO of TravelKhana, has a B-tech degree from BHU and
masters in computer science from BITS Pilani. He has over 15 years experience
in the software industry. The
founders of TravelKhana.com have a passion for travel. They realized that there
are very less options of food for tourists and travellers. This is especially
true for passengers of Indian Railways and there is a big gap between demand
and supply. Being a frequent train traveller, Pushpinder Singh understood this
anomaly and the idea for TravelKhana.com was born. The
founders invested around Rs 20 lakh in addition to revenues accrued from services.
Promoters committed an additional Rs 30 lakh to the venture.
While starting up, the company faced many obstacles
like training vendors, logistics and operation management and opposition from
existing and established players. TravelKhana’s
aim is to let travellers enjoy their train journey with choice of food in train to them fresh and hot.